Health Funds

What is HICAPS

Formed in 1998, HICAPS is Australia’s leading ancillary health claims billing solution for healthcare providers. HICAPS stands for Health Industry Claims and Payments Service. It is a simple and fast electronic health claims system that allows people with health funds to get “a” rebate on the spot. HICAPS requires only a swipe from the health funds membership card though the machine. It covers most private health funds in Australia and a large number of healthcare professionals.

How does it work?

HICAPS allows you to claim on your private health for remedial massage or myotherapy on-the-spot by showing your health fund card when making the payment. The HICAPS machine will then process your claim directly and you just simply pay the gap amount depending on the cover you have. The whole process is quick and easy and completed in seconds.

Google Rating

4.9

Based on 300 reviews

Holistic Balance Myotherapy - Remedial Massage, Dry Needling, Lymphatic Drainage

4.9

review us on See all reviews

R M

1727233448

I've been getting myotherapy and osteopathy treatment for about 20 years for a health condition I was born with. After four sessions with Holly it is apparent to me that she is a master of her craft. I would recommend this place to anyone who has discernment about their Myotherapy treatment

Muhunthan Nageshwaran

1725686735

I have visited hbm more than 5 times.Both Jerry and Holly are well experienced therapists.In the last 5 sessions, Holly was my therapist. Rooms are very quiet, there is a indoor garden, natural light in the center.I feel Holly is more grounded, very natural, during sessions and it comes in the therapy she provides. Right temperature towels, oil, and hot stone, smoothly done. Less is more is what I can describe about my experience.Overall my experiences are always great at hbm

Carolina Lai

1725287880

偶然的机会来到Holly这里做拔罐。做了几次之后效果非常好，Holly推荐的筋膜疗程深度治疗了我长期遗留的肌肉问题，同时也改善了我长期关节错位引起的问题，效果非常好。作为长期进行正骨等治疗的人来说，Holly这里解决了我之前一直无法解决的更深层次问题，同时针对我由于运动引起的韧带损伤，Holly的治疗也帮助我解决了长期行走和持续疼痛的问题。非常推荐👍🏻

Abdul Khaled

1725015730

Holly is a hard worker ! She is very dedicated. I came to her with a chronic issue and she worked on the issue with full dedication and all her capacity and made sure that I felt relief. Myotherapy and cup therapy works like magic ! I will whole heartedly recommend her !

Colin Adams

1724710724

I have had a long-standing back issue and had treatment by a number of different health practitioners over time. Whilst I made some progress I felt that I needed a "fresh set of eyes" to achieve the results I was seeking. I believe that I have found that in Holly with her combined knowledge of myotherapy and traditional Chinese medicine. As a result I have renewed my practice of Tai Chi which I am greatly enjoying and I am finding it very beneficial in between treatments. I highly recommend Holly.

Verna and Ross ONeil

1724683001

When i first visited Holly at Holistic Balance Myotherapy, i was 4 weeks away from a 5 weeks holiday that required me to be in a condition to walk, and i was struggling just in day to day activity.Holly worked on my specific area's identified, and I was able to enjoy a fantastic holiday.Upon return we have continued the program she set out, and i am gaining strenght and muscle endurance with each visit.She is a MIRACLE WORKER...You will not be sorry

1722867273

I first saw Holly a few years ago for neck & back pain, and recently returned as I remembered her amazing work! She has already helped me tremendously with my back pain and a work-related injury. I had a persistent eye-twitch which I thought was related to something else, but after only one session on my neck and back it went away completely! Every time I leave I feel so relaxed and have the best sleep of my life that night. The entire space is so warm and relaxing, and Holly makes you feel so comfortable. She is an extremely knowledgeable practitioner and I could not recommend her enough!

Nicholas Kourouvanis

1722810325

Holly has been an integral part of my neck, shoulder and back relief. I couldn't recommend more highly!

jiamin tan

1722408894

Holly's massage skills are exceptional and have helped alleviate the muscle pain in my right hand that lasted for a month. After each session, I felt an improvement. I'm very grateful to have met her.

Mark Yang

1722297883

Holly is the best myotherapist I have met so far, the way she diagnosed and treated my chronic neck and spine pain is unmatched by anyone else. I just wish I could know this palce earlier.

Rohan Oliver

1721801076

Excellent, easy and knows his stuff.Rohan

S Allender

1721131487

Chris Ghersi

1720422579

Holly has single handedly got me back on track in terms of various areas of tightness and back soreness. Highly recommended

Jonathan Wood

1720144786

Excellent. Came in with back, neck, and hip problems. Have a large improvement in mobility, reduced tightness, and pain. Highly recommend.

Naomi Norman

1719822016

Holly has worked wonders for my migraines! My body has responded very well to her cupping treatment. She keeps you informed about your treatment and it's a wonderful experience

Alice Hua

1719406210

我已经在很多按摩店做过肩颈按摩，但没那么立竿见影和到位。自从到Holistic Balance Myotherapy做了一次我的肩颈就感觉那么轻松，好像恢复到以前正常的状态中，让我惊叹不已，我发现Holly Xu 用的手法和方式和别的店不一样，非常的专业。如果将来还有需要我一定会再光顾这个店。

Susanna Z

1718432970

I have had the pleasure of being treated by both Holly and Jerry who are both miracle workers. Whenever I have had an issue they always take the time to understand and treat. Can't recommend enough!

Jane Campbell

1715678458

I came across Holly by googling a myotherapist, her reviews were wonderful.Holly has a magical touch and is able to find areas of tightness I didn't know I had.It was explained to me to get the most benefit for my body was to make a committment of 4-6 weeks, a massage once a week.This involved working on sections of my body with massage, hot rocks, and cupping.I do look forward to my weekly pleasure and pain.My body is feeling lighter, less tight and compressed. I will be having a monthly maintenece massage, to keep my body in check.There is always a warm glass of water before and after your time with Holly.The other benefit was the Qi Qong, the eight brocades, I do them every morning, simple and effective to warm up the body.The premises are a reflection of who Holly is, calm and relaxing.Her plants and artwork conducive to the whole experience.I highly recommend her, the service is A+

Adeline Fam

1715597045

I highly recommend Holly and the team at holistic balance myotherapy. The team are professional and caring. Holly has worked with me to loosen my neck and back muscles and my neck discomfort has significantly decreased since attending. Holly also looks at the wider picture, to determine the root cause of any tightness and pain. She provide insightful recommendations to help you manage on a daily basis.

Annette Jayasinghe

1715320607

Highly recommend myotherapy at this place. I have been seeing Jerry Song who is excellent. He takes the time to understand what issues you have and focuses on finding relief and treatment. I was dealing with migraines for a while and Jerry has really helped to relieve the tension in my shoulders and neck.

Roslyn Kennedy

1715261594

Holly did a great job on treating my entire body muscle soreness. She was professional and caring. I will be returning to get treatment and massage in the future as required.

Louise Lee

1715136658

Holly is an amazing and caring practitioner who takes her time to understand what you may need to be supported through your healing journey. She has helped ease some of the chronic pain I've been experiencing for years after 3-4 treatments, particularly in my back. I would highly recommend Holly for both myotherapy treatment and remedial massage, depending on your needs 😊 Thank you so much, Holly!

Zheng Xiao

1714119796

Very good service , feel much better after treatment!

Carmen Traykof

1713683111

Jerry and Holly are both amazing! They are very friendly, attentive and professional! I highly recommend everyone to see them!

Angela Logan

1713307575

Nikki Capp

1713252797

Holly is amazing! Finds pain and tension where you didn't even know you had it - and then relieves it! Do yourself a favor - make a session with Holly a regular thing!

K. S.

1713231815

I’ve been seeing Holly at Holistic Balance Myotherapy for around a year, and she is a true miracle worker! Her combination of remedial massage, dry needling, and cupping therapy is incredibly effective. She has a knack for finding tension in places I didn't even realise were tight, leaving me feeling rejuvenated and revitalised after every session. Highly recommend for anyone needing pain relief management!

Robert Mann

1712200750

Great place for your next massage experience, the cleanliness is exceptional, and provides the most comfortable environment.Jerry my massage therapist always communicates in a positive manner to ensure that the pressure applied is in a comfortable manner, thus helping with any body pain.So if looking for that professional experience with welcoming staff, highly recommend this business for all your massage needs.

Jana Pokorny

1712125760

I have had a number of massages here with Mr Jerry Song and I highly recommended him for any aches and pains you may be experiencing. He has treated my lower back, hip and shoulder tightness and each time I have walked away feeling so much better. 10 out of 10 service, clean and a lovely welcoming atmosphere.

Rich Abbey

1712123124

Magicians!

Kathleen L

1712041302

I go to Holly and she is like magic. I've had neck and shoulder pains and she has helped me fix my issues and also skin issues through cupping. I'm so glad I came across her as she's helped me alot with my posture

dharshini26

1710897470

Treatment by Holly was great. She was understanding and flexible in her approach to care which was much appreciated.

Jeet Billan

1710840216

Exceptional Therapist!I had the pleasure of being treated by Holly at Holistic Balance Myotherapy for my lower back and shoulder injuries, and I couldn't be more impressed with her expertise and care. Holly is incredibly attentive and has a deep understanding of myotherapy techniques. Her personalized approach to treatment ensured that I received the specific care I needed for my injuries. I highly recommend Holly to anyone seeking effective and compassionate therapy. She is truly exceptional!

Siyu Chen

1710489138

Shouts out to Holly!!!! Highly professional treatment cures my long term back pain.

Chloe Chiem

1706942798

Holly is a fantastic, skilled and very caring therapist. She has greatly helped my chronic neck and shoulder pain through a mix of myotherapy, cupping/dry needling and take home exercises. I highly recommend her.

Joanne Vidich

1705551804

Holly is a great myotherapist. Over 6 weekly treatments, she has made tremendous improvement to my overall pain management of a chronic spine condition. I can now move and exercise with much less pain.

Lenka Sali

1705474507

I could not recommend Jerry and the team more highly!!! He’s so caring & gentle and knows exactly what you need. I recommend the team to everyone I see…go, see Jerry & Holly they’ll fix it (I think everyone is sick of me saying it) 😆❤️🙏🏽

Kelly Blake

1705398134

Holly has impeccable attention to detail and manages to make massage of even the most painful of injuries a pampering experience. She creates thorough treatment plans and always manages to ease my chronic pain, particularly in my neck and shoulders. She gives practical tips to make small lifestyle changes to aid treatment. I can’t recommend her highly enough.

Sange Iyer

1704489482

Alyssa Pennacchia

1703835397

Holly is amazing, I felt better after the first session! She knows what she is doing and takes care in helping you. I trust this place and know that I’ll be receiving the best treatment and care

Kenneth Xu

1702967286

Due to my profession, I often experience discomfort in my shoulders and neck. As a result, I frequently visit acupuncture and massage clinics both in the United States and China. During my recent 20-day visit to Australia, I was fortunate to receive treatment from Jerry. Jerry's techniques are highly professional; he always applies the right pressure in the right places. He also taught me exercises for home, which proved to be effective. Unfortunately, I don't reside in Australia permanently; otherwise, I would certainly become a regular visitor.

Agnes Yeung

1702525625

Nice environment and friendly staff. Feel comfortable whenever I enter the shop. Highly recommend this place for their services.

anouk heijbers

1700784946

Jerry has helped me with getting pain free, I’ve had really bad back pains and had hard time getting through the day. After only a couple of sessions I’m almost 100% pain free! A miracle. He never rushes a session either & he is easy to talk to as well. Highly recommend!

Brett Carroll

1698019540

Holly's cupping and dry needling skill is exceptional, it did wonders for my hips, shoulders and lower back. Highly recommend.

Damla Demir

1697624618

I have no injury or chronic back issue, just working long hours at a desk most likely sitting in the wrong position. Holly helped me a lot with my back and neck pain, highly recommend her.

Mengyuan Gu

1696483172

Great work, Holly and Jerry. Both of them are Very professional and experienced. Holly’s cupping technique is amazing. Jerry gives not only great massage but also very helpful advices and exercises to strengthen your body, preventing further injuries. Highly recommended.

E T

1695883879

Holly is professional.

Gillian Day

1695810784

Beautiful relaxing space. I had a remedial massage from Jerry & it was fantastic, I felt so much better afterwards.

Perfect Ndlovu

1695806686

I can not recommend Holly enough. As my myotherapist, she has been instrumental in my pain management journey. Her expertise, compassion, and dedication have truly made a world of difference for me. With her help, I've experienced significant relief and improvement. If you're seeking a professional who genuinely cares and delivers results, look no further than Holly.

Tina

1693272008

Highly recommend Holly.She highly skilled and experienced Myo.After a few sessions with her, my range of movement in my shoulders has improved.I would definitely recommend to my family and friends.

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